Cameras and recorder
Lenses and focus, mountings, hard drive and firmware. We check that it really records and how many days it keeps.
Maintenance · Málaga and Costa del Sol
Maintenance for cameras, alarms and networks with no contract
We check your system at home, keep it up to date and give you priority support. One monthly fee, cancel whenever you like.
What we maintain
What does Dartel check on each maintenance visit?
On every visit we go through the whole system at your home and leave you a written report of what we found and did.
Ajax alarm
Siren and detector test, batteries and firmware, and a backup of the hub configuration.
Network and WiFi
Router, access points and cabling: your own passwords, up-to-date firmware and no ports open to the internet.
Home automation
Connected switches and sensors: responsive, updated and still on your network.
If your alarm is connected to another company’s monitoring centre, that company looks after the alarm; we maintain the rest of the system.
Plans
Choose your maintenance plan
Monthly prices, VAT included. No contract.
Add what you need (optional)
Openings for tradespeople · €42.34 eachWe open the house for the plumber, pool cleaner or cleaners while you are away. Premium already includes 2 a year.
How it works
How do you sign up for maintenance?
Choose and pay online
Choose your plan and extras and pay by card. You get the receipt by email.
We contact you
We get in touch to book the day of your first check-up at home.
Check-up and report
We check the whole system, bring it up to date and send you the written report.
Frequently asked questions about maintenance
Is there a minimum contract?
No. It is a monthly fee and you can cancel whenever you like from your account; the service runs until the end of the paid month.
Do you maintain systems installed by other companies?
Yes. There is a one-off sign-up fee of €120.99 (VAT included), which includes the first visit to check the system and bring it up to date.
What if something breaks between two check-ups?
Message us on WhatsApp: maintenance customers get priority. On Premium we respond within 48 hours and one call-out for a fault per year is included. If a visit is needed on Basic, we quote it first, and equipment comes with your discount.
Do the prices include VAT?
Yes. All prices include VAT: Basic costs €24.19 a month and Premium €42.34 a month.
What is key holding?
We keep a key to your home, with your written permission, so we can do the technical work (check-ups, faults or openings for tradespeople) without you having to come.
Which area do you cover?
Málaga and the whole Costa del Sol: Marbella, Estepona, Fuengirola, Mijas, Benalmádena, Torremolinos and surroundings.
Any questions before signing up?
Message us and we will tell you which plan suits your system.